Ära kuula kasutajaid!

Kuidas teha kergesti kasutatavat kasutajaliidest kodulehele, intranetile või tarkvarapaketile? Usablility ekspert Jakob Nielsen ütleb, et ära kuula, mida kasutajad sulle räägivad vaid vaata, mida nad tegelikult teevad. Ärge uskuge, mida kasutaja ütleb, et ta teeb. Kontrollige!

To discover which designs work best, watch users as they attempt to perform tasks with the user interface. This method is so simple that many people overlook it, assuming that there must be something more to usability testing.

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