Tarbija õigused

Dig Tank kirjutab kõige olulisematele asjadele, mida silmas pidada kliendiga suhtlemisel:

  1. Tell me clearly who you are, and why you are contacting me.
  2. Tell me clearly what you are, or are not, going to do with the information I give you.
  3. Don’t pretend that you know me personally. You don’t know me; you know some things about me.
  4. Don’t assume that we have a relationship.
  5. Don’t assume that I want to have a relationship with you.

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2 Responses

  1. Oliver says:

    Seth Godin märkis ka samad asjad paar päeva tagasi oma blogis ära.

  2. priit says:

    Jah, siin http://sethgodin.typepad.co… viitab ta samale Dig Tanki postitusele

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