Inimesed on …

Leidsin lühikese ja ülevaatliku artikli sellest kuidas internetis inimestega suhelda. Millised o nende soovid ja vajadused. Artikli iv a võtab kokku järgnev tsitaat.

People are insecure; give them confidence.
People want to feel special; compliment them.
People desire a better tomorrow; show them hope.
People need to be understood; listen to them.
People are selfish; speak to their needs first.
People are emotionally low; encourage them.
People want to be associated with success; help them win.

–Pete Vossler

Secrets of Successful Business Relationships Online avab lühidalt, mida teha, et anda inimestele seda mida nad ootavad..

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